Refund Policy — Corset Society

We want you to feel confident and beautiful in every Corset Society piece. If your purchase isn’t quite right, we’re here to help.

1. Eligibility for Refunds

To qualify for a refund, items must be:

Unworn, unwashed, and in original condition

With all tags, laces, and packaging intact

Free from makeup, perfume, or signs of wear

Custom-made or altered corsets are non-refundable unless faulty.

2. Return Window

You may request a refund within 14 days of receiving your order. After 14 days, we can no longer offer a refund.

3. How to Request a Refund

Contact us at support@corsetsociety.co.uk with your order number.

Our team will review your request and provide return instructions.

Once approved, return the item using a tracked shipping service.

Customers are responsible for return shipping costs unless the item is faulty.

4. Refund Processing

Refunds are issued to your original payment method.

Please allow 5–10 business days after we receive your return for processing.

5. Faulty or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery. We will arrange a replacement or full refund after reviewing the issue.

6. Non-Refundable Items

Gift cards

Custom-made corsets

Items returned without approval